A 2013 survey of 4,424 readers of the US Consumer Reports magazine collected reliability data on 4,680 motorcycles purchased new from 2009 to 2012. The most common problem areas were accessories, brakes, electrical (including starters, charging, ignition), and fuel systems, and the types of motorcycles with the greatest problems were touring, off-road/dual sport, sport-touring, and cruisers. There were not enough sport bikes in the survey for a statistically significant conclusion, though the data hinted at reliability as good as cruisers. These results may be partially explained by accessories including such equipment as fairings, luggage, and auxiliary lighting, which are frequently added to touring, adventure touring/dual sport and sport touring bikes. Trouble with fuel systems is often the result of improper winter storage, and brake problems may also be due to poor maintenance. Of the five brands with enough data to draw conclusions, Honda, Kawasaki and Yamaha were statistically tied, with 11 to 14% of those bikes in the survey experiencing major repairs. Harley-Davidsons had a rate of 24%, while BMWs did worst, with 30% of those needing major repairs. There were not enough Triumph and Suzuki motorcycles surveyed for a statistically sound conclusion, though it appeared Suzukis were as reliable as the other three Japanese brands while Triumphs were comparable to Harley-Davidson and BMW. Three fourths of the repairs in the survey cost less than US$200 and two thirds of the motorcycles were repaired in less than two days. In spite of their relatively worse reliability in this survey, Harley-Davidson and BMW owners showed the greatest owner satisfaction, and three fourths of them said they would buy the same bike again, followed by 72% of Honda owners and 60 to 63% of Kawasaki and Yamaha owners.
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